Jonesboro, AR – JonesboroRightNow.com – City Water and Light (CWL) of Jonesboro is warning residents of a phone call scam in which callers pretend to be CWL representatives.
Nate Schimmel, administrative services director at CWL, said the scams involve callers offering customers a discount on their bills.
“In order to receive the discount, they needed to provide card information or bank information,” Schimmel said. “When customers refuse to do that, they were told that failure to do so could result in an amount being added to their bill.”
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Schimmel added that the company will never call asking for one’s bank or card information. He added that if one receives a suspicious call, hang up the phone and report the incident.
Those who have questions or need to report a scam call can contact CWL’s Customer Service Team at 870-930-3300.
The Arkansas Attorney General’s office also has tips online on common scams and ways to protect oneself. Click here to learn more.
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